Terms & Conditions

1. Order Placement

GROSTO par order place karne ke liye kisi account ya sign-up ki zaroorat nahi. Order place karte waqt aapko sahi naam, phone number aur delivery address dena zaroori hai, taake delivery mein koi mushkil na ho.

2. Delivery Area

Is waqt GROSTO sirf Gujrat, Punjab ke andar delivery karta hai. Cart mein dikhai gayi delivery city hi valid hai - uske bahar order deliver nahi kiya ja sakta.

3. Minimum Order aur Delivery Charges

Checkout ke waqt dikhaya gaya minimum order amount aur delivery charges lagu hote hain. Ye donon admin panel se kabhi bhi update ho sakte hain, isliye checkout page par dikhai gayi final amount hi authoritative hai.

4. Payment

Hum Cash on Delivery, EasyPaisa aur JazzCash accept karte hain. Online payment (EasyPaisa/JazzCash) ki surat mein, order confirm hone ke liye sahi Transaction ID dena zaroori hai.

5. Order Status aur Cancellation

Order place hone ke baad uska status Pending se Confirmed, phir On The Way aur Delivered tak jaata hai - jo aap Track Order page par apne order number aur phone se check kar sakte hain. Order cancel ya change karwane ke liye, order "Confirmed" hone se pehle hamse rabta karein.

6. Stock Availability

Products ki stock har waqt update hoti rehti hai. Agar koi item order place karne ke baad out-of-stock ho jaye, to hum aapse rabta karke replacement ya refund ka intezam karenge.

7. Pricing

Tamam qeematen Pakistani Rupees (Rs.) mein hain aur bagair kisi pehle se ittela ke tabdeel ho sakti hain. Order confirm hone ke waqt dikhai gayi qeemat hi final hoti hai.

8. Rabta

In terms ke baare mein kisi bhi sawal ke liye Contact page dekhein.